Allow members to engage with a virtual booking management system to make lesson bookings, make arena reservations, purchase lesson packages upfront. Give your members a space where they can visit their purchase history, payment statuses and upcoming lesson schedule.
The self-service system will saves tremendous time not only for you as riding club owner but also for your members! No hassle anymore with the many calls each day to register your bookings or manage cancellations! Give your members the freedom to book at any time and from anywhere in the world!
Members control account
Perfect customer experience
Empower members to manage their own membership profile via a friendly online portal.
After registration members have access to manage their own portal to make lesson bookings, payments and modifications.
Furthermore, they can view the horses profiles that they are engaged with and use the e-commerce shop to buy lesson packages suitable to their needs.
Purchase from the E-shop
Remove all friction
Enable members to purchase lesson packages that suit their riding ability from the e-commerce shop found on their member portal.
Members can directly purchase their individual lessons without the need to buy a riding lesson package and have several payment options available both online (credit/debit cards, bancontact) and offline (cash, wire transfer and via invoicing).
Clear & simple
Allow members to have an overview of their purchases such as riding packages, individual lesson bookings or events and any other e-commerce product purchases they have made.
Follow-up on payment status, retrieve expense notes, and cancel bookings before expiry date.
Manage Children's Accounts
Easily switch between accounts
Admins can grant flexibility to parents by permitting access to their child’s accounts as well as their own accounts to manage their lesson bookings, arena reservations, payments and cancellations.
Family members can easily switch between connected accounts to manage the necessary bookings and transactions and look at the horse profiles linked to the accounts.